Reviews

See What Our Customers Have to Say

JAK Services® LLC has always taken pride in satisfying our customers. However, we always appreciate when our customers who love our service are willing to tell the world about it. Over our years in business, we have accumulated numerous positive reviews and glowing statements from real people just like you who have trusted their property to us! We invite you to hear what they have to say for yourself if you’re still on the fence as to whether or not to give us a call.

  • We will continue to be loyal customers!
    We had JAK Air-Conditioning Heating and Electric replace an air conditioning unit for us this week. They were wonderful!! First, they responded to us on Sunday afternoon when it was over 100° and our AC unit stopped working. We were given their names by friends that said they were the best and they were right! On Tuesday, David and crew put our unit in. They were prompt, courteous, and such a pleasure to have in our home. Secondly, they do not work on commission. They are professional and honestly answer all of your questions. They are not a high-pressure sales company but a company that truly cares about their customers. We felt they listen to our questions and needs to provide us with the best service. It was a great experience and we will continue to be loyal customers!!

    - Dee G.

  • JAK was the best tech I've had come out so far.
    JAK was the best tech I've had come out so far. He did an awesome job and put up with a lot of difficulties with the repair regarding the motor part warranty. He was knowledgeable, patient and I would highly recommend them to anyone. Thanks guys, great work.

    - Keith C.

  • A breath of fresh air - no pun intended.

    Michael helped me understand and adjust my thermostat on my recently installed HVAC system. What a huge difference it has made with the coolness! JAK is a great company to work with. Everyone from David, the owner, to office personnel (Brenda) and the field employees (Randy and Michael) have been top-notch. A breath of fresh air - no pun intended.

    - Karen H.

  • JAK technicians are always on time
    JAK technicians are always on time and call when they are on their way, sending a photo so you know who to expect. They explain the problem, give an estimate, and fix the problem! I recently had a new AC unit (and heater) put in. I was impressed with how quickly they installed it, and more importantly, how much money they saved me. Highly recommend this company. And a shout out to their office staff! They return calls promptly and schedule techs effectively!

    - Vicki F.

  • It Was a Great Experience and We Are Looking Forward to the Install.
    Our AC is struggling with the hot weather and hasn’t been able to reach the temperature set point in the afternoons. I called JAK Services and Kate was very polite and courteous. She scheduled an appointment the next day. David (the owner) was the one who came out to check out the unit which says a lot about a company. He was very polite and straightforward with what the issue was. He even took the time to explain in detail how an AC system works for my wife. Unfortunately, our AC system has a leak and will need to be replaced but it’s over 20 years old so it’s definitely reached its end of life use. The price David quoted us was more than reasonable and he wasn’t pushy about it at all. All in all, it was a great experience and we are looking forward to the install.

    - StuartAmber L.

  • JAKS was outstanding.
    JAKS was outstanding. They were professional and on time. My Motor upstairs died and my org outside unit was 40 years old. While I waited for the new system to arrive they provided me 2 window units for my upstairs because it was going to be 10 days before they could do the install. When they arrived at my place for the install The JAKS team was politely laid down covers to keep from damaging my flooring and staircase. The whole install took around 2 hrs. They went over the new thermostat and I was extremely happy with them throughout the whole process.

    - William N.

  • Amazing service and fair pricing.

    I always recommend Jak to friends and neighbors. It’s so nice to do business with a local Keller family. I have purchased two units from Jak and I am so glad I did! Amazing service and fair pricing. They came out twice this month to help with my unit. Super easy to make an appointment and I appreciate the kindness and thoroughness of the technician.

    - Laura J.

  • They are trustworthy and don’t try to upsell you anything
    For the last 10 years, I have used JAK. They installed my ac/heat pump system and have always responded right away if we had any issues. They are trustworthy and don’t try to upsell you anything, just good service for a good price!

    - Don R.

  • Reliable and trustworthy.
    Reliable and trustworthy. I migrated from a different company, and couldn't be happier. They don't try to push anything on you and give you plenty of information about what's going on, and what might be in the future.

    - Brad J.

  • JAK services will be our go-to company from now on
    Eric came out on time and called ahead. He was extremely knowledgeable and friendly. We had a previous company called “OC” install new A/C units 4 years ago and the company went out of business and left us with a poorly done job and we have had problems since. JAK services will be our go-to company from now on because they are honest and reliable and won’t cut corners. Thank you, Eric and Jax services for fixing my A/C in the middle of the summer.

    - Misty R.

  • They are respectful and they know what they are doing.
    The people that work and own JAK Service are in a league of their own. They are respectful and they know what they are doing. I can say I am happy to do business with them!

    - James B.

  • Very knowledgeable, Professional, and very nice.
    Very knowledgeable, professional, and very nice. We received numerous quotes from many different companies. JAK Services was by far the most knowledgable, and easiest to deal with. The install was seamless. The new unit looks much cleaner and more professionally installed. Highly recommend.

    - John D.

  • Great service, great ownership, great pricing, and great staff!
    HIGHLY RECOMMENDED!!! Great service, great ownership, great pricing, and great staff! I can't recommend them enough. Alan Ross came out, he was incredibly helpful and very knowledgeable. He answered all my questions and was even great with the dogs!

    - William W.

  • He was super friendly, professional, and thorough!
    What a great experience with JAK services! The lady I spoke with was extremely nice and helpful and the tech was out within an hour! No extra charge either!!
    He was super friendly, professional, and thorough! I highly recommend this company. Thank you, Veronica and Randy.

    - Indi B.

  • The BEST Service.
    I’ve been using JAK Services for a couple of years. The BEST Service. Very professional, on time and courteous. I would NEVER call another service..... it’s that simple. I found JAK Services via YELP. Their ratings and reviews were amazing. Please look into this company.

    - Jordi R.

  • The workers were extremely clean and polite
    If you want amazing customer service and a company that truly cares about their craftsmanship and making you happy, it doesn’t get any better than JAK. It sucks having to replace HVAC units and doing the research for the best company. It’s a huge investment and JAK explained everything so well and didn’t pressure me to upgrade or make a rash decision which I truly appreciate. The workers were extremely clean and polite, they cleaned up the entire attic and outside areas better than they were before they arrived. Thank you again!

    - Bill S.

  • Very professional.
    David and his crew replaced our old HVAC SYSTEM quickly and efficiently, started at 8 and finished before 2. Very professional. David did a great job of walking me through the new system, how to replace the filter, clear the drain, and operate the new thermostat. He also took the time to explain the different features of the system and how they operate.

    We couldn't be happier, we highly recommend JAK Services.

    - Bob S.

  • They know customer service and how to deliver it.
    JAK services get it. They know customer service and how to deliver it. They answered their phone on Saturday morning and did not act like I was bothering them. They were understanding and scheduled a tech visit between 1p and 3p the same afternoon. Guess who showed up right at 1p? Alan. He was experienced and professional. He knows his stuff, and he was great with our dogs too. I highly recommend JAK to anyone weary of dealing with the larger commercial AC companies doing shoddy work to milk the most $ out of you. JAK and Alan, thank you so much for promptly relieving my family's heat woes during the dog days of summer.

    - Charles R.

  • Service technicians were prompt, professional, honest & efficient!
    Absolutely would recommend JAK Services! Spoke with the company representative, she was very polite & scheduled repair services for our home AC unit the same day!

    Service technicians were prompt, professional, honest & efficient!

    - Erica I.

  • Their work is exemplary and their response time is great.
    We have used them for both home and business. Their work is exemplary and their response time is great. They kept us updated and by far the best customer service of any HVAC we’ve dealt with.

    - Larry M.

  • JAK took care of the entire process with integrity
    We have used JAK for all our HVAC services since 2008 and they have been nothing short of AMAZING! In 2008 we were in dire need of a completely new system. JAK took care of the entire process with integrity, a commitment to workmanship, and a desire to ensure the customer is happy. In the 11 years since then, we have continued to see this same level of service time and time again. This is why we have sent ALL of our friends to JAK and all have been happy with their experiences.

    Last weekend I noticed my heater was running excessively. JAK sent someone out to address the issue right away on a Saturday. That's awesome! We love and appreciate JAK and I know you will too!

    - M C

  • He was courteous, conversational, candid and very professional!
    JAK Services, specifically ALLEN, came to our home today 5/15/2019 to inspect our A/C units. Allen did a wonderful job of representing himself and JAK Services. He called me ahead of time to tell me he was on his way, his office called me as well, he was courteous, conversational, candid and very professional! Allen is a great Ambassador of his company. 5 stars indeed, and I’m a tough critic!

    No doubt, I would recommend Allen and JAK Services to friends and family!

    - Keith L.

  • Excellent service. Fast quality work.

    Purchased another unit and they did an excellent job as before. Thank you for being so dependable.

    Excellent service. Fast quality work. Their service techs are polite, knowledgeable, and respectful.

    - Spring C.

  • JAK services were fast, courteous, and fair.

    AC issues in Texas are never a pleasant experience. However, JAK services were fast, courteous, and fair. I would recommend them to anyone needing heating or AC repair/maintenance in north Texas

    - Devin N.

  • Thank you JAK for your professionalism and urgency in taking care of us.

    I contacted JAK at the end of the business day on a Tuesday because my upstairs unit was not cooling. This was 24 hrs prior to family coming into town for my daughter’s graduation.


    Piper had someone scheduled to arrive by 8:00 the next morning.
    Randy was on time, identified the problem and changed the part within 20 minutes.
    The personalized service I received at an already stressful time was a blessing.
    Thank you JAK for your professionalism and urgency in taking care of us.

    - Laura C.

  • My faith in integrity-based business has been renewed!

    My faith in integrity-based business has been renewed!
    I knew I needed new HVAC systems and began the process of finding a company to replace both AC units.

    David Horton is the owner of JAK and was there for AC education, thru the sale, and finally install. Refreshing to see a man with dirty hands, sore knees but still taking EVERY call I made to patiently answer my questions.
    The price was right, the job was scheduled and completed as promised. I have no reservations with recommending JAK.

    - Kelly W.

  • Gives you the best options for your needs.

    I would totally recommend JAK Services for any AC/Heating issue! David is honest and does exactly what he says he’s going to do!! He listens to what you looking for and gives you the best options for your needs. He definitely has a passion for his family and his business!

    Thank you David for coming in and explaining everything to my Dad!! I appreciate everything you have done! There will be no arguing this summer about it being 98* upstairs lol Not to worry the AC is not on 37* like he told you it would be. it’s actually completely comfortable at 70*!! I will tell everyone to call you!!! You are amazing!!

    - Jill B.

  • David was extremely helpful, professional, and knowledgeable.
    David was extremely helpful, professional, and knowledgeable. I would highly recommend JAK. It's hard to find a reputable and trustworthy AC company but I've found one in JAK.

    - Jared W.

  • Can’t go wrong by using JAK for your AC needs!!

    David and Piper are trustworthy, honest and hard-working people. We have used JAK for many years. We moved away for 5 years but once we returned to Keller, we knew who we would call and use for AC and heating issues.

    He repaired our AC and we will eventually get new units from JAK! Can’t go wrong by using JAK for your AC needs!!

    - Mollie M.

  • Quick to respond
    Awesome experience! Quick to respond, and in this heat that is super important!! David had the part we needed on the truck, which ended up being under warranty!! We would highly recommend JAK Services to anyone looking for a courteous, reasonable and knowledgeable company. Super happy customer's here!!!

    - Janna E.

  • David was honest and JAK earned our continued business.
    David at JAK was honest and thorough. I will definitely use them again. David very easily could have tricked us into purchasing some expensive refrigerant. l for our unit, but he didn't and we are so thankful, we're poor you see, and it would have been back-breaking to pay for an expensive AC repair. David was honest and JAK earned our continued business. Yall had better give that man a raise and a day off! He earned it!

    - Keith P.

  • They are on time, friendly, and honest
    David arrived ahead of schedule and was finished right around the time he was supposed to arrive for the appointment. I recommend JAK services, they are on time, friendly, and honest about what needs to be done to fix your air conditioners.

    - Liz H.

  • We would recommend JAK services without reservation!
    David and his crew arrived to install our new HVAC system exactly on schedule and completed the job ahead of the planned time. We appreciated the professional and respectful manner they demonstrated while working in our home. David was diligent in going over the information we needed to know which gave us confidence in our purchase choice both with regard to product and support service. We would recommend JAK services without reservation!

    - Peggy H.

  • A company you can trust and rely on.
    JAK services have proven themselves as a company you can trust and rely on. A couple of things that set it apart from the competition- the owner is very active in his business. He rolls up his sleeves with his employees to make sure the job is done right. Many times, he will be the person you deal with directly. JAK provides a two-year warranty compared to other companies with a one-year warranty. Anytime that I have had issues or unsure of something, JAK has been at my property the same day ( sometimes within the hour and even on the weekend!) JAK has not charged me service fees every time they come out. I appreciate this and find it to be rare. With such a large investment, I want to make sure that the job is done right and that the company is going to stand behind their product. JAK also helped us out when we were in a bind with financing. His wife, calling the bank directly to get us more money all at 0% interest.

    - Kristina D.

  • He is excellent!
    Brian came to repair my microwave today within a few hours of my call to request service. He is excellent!

    - Karen J.

  • Brian was respectful, timely, and friendly.
    The oven was acting up. Researched appliance repair in Keller area, Jax Services had good reviews so I called them on the afternoon of Friday, Feb 9. They sent a repairman out Monday. Brian came a few hours earlier than expected. He inspected the oven, recommended the repairs, got the ok, ordered the part and repaired the oven on Wednesday (due to waiting on the part to ship). Brian was respectful, timely, and friendly. The biggest pleasant surprise was that they factored in the service call fee to the overall price instead of it being a separate charge. We will use them again in the future.

    - Bryan R.

  • I feel like this family-owned business is part of my family!
    It's so nice to have a company you trust and can call when something goes wrong. I feel like this family-owned business is part of my family!

    - Brenda S.

  • Overall everything was done well
    I got several quotes to replace my 5 ton HVAC system, and I selected JAK based on their price and excellent reviews.  They were able to offer a discount from Oncor for a high-efficiency system which was a big plus.  David and his crew arrived at the scheduled time of 7 am and did a great job for a full installation and removal of the old system. Overall everything was done well, and the cleanup was excellent.  David even helped me with an electrical issue I was having with my pool equipment.  I will definitely use JAK for future HVAC and electrical needs.

    - John D.

  • The integrity of this company is amazing.
    The BEST service, it's that simple. The integrity of this company is amazing.  Kyle walked me through the entire process and was very professional.  I found this company on YELP..... and I'm now adding my review to encourage everyone to call JAK Services. You won't be disappointed. The summer heat in Texas takes a toll on most of us including air conditioning units. I thought I would need to wait 2 to 3 days for an appt.  and also an appt, around my work schedule.  Believe me - this was so easy and my air works great.  I will only use this company and encourage everyone reading JAK Service's reviews to make an appt.

    - Jordi R.

  • I had an excellent experience with JAK Services.
    I had an excellent experience with JAK Services. There was not a sense of urgency and it worked out that they were able to accommodate my first availability. The company sends you an email with the appointment information and picture and the name of your service representative. The representative, Kyle, was prompt, professional, friendly, and knowledgeable. He listened to my concerns and fully explained the issue and how it could be resolved. I've only lived in the home for 7 weeks and he also showed me exactly how to change the filter and explained the frequency. He performed all the services in the one visit to my full satisfaction. I would definitely recommend JAK Services!

    - LaTrenda G.

  • I will definitely use them again!
    Amazing service by Brian today!!!! I made the phone call and my washer and dryer were repaired and ready to use the same day! Brian was very professional, clean, courteous, and went above and beyond to be sure I was satisfied. With service like this, I will definitely use them again! Thanks JAK Services!

    - Tyra S.

  • The high rating and great reviews sold me
    After numerous issues with other air conditioning repair companies, I did my research and found JAK Services on Yelp.  The high rating and great reviews sold me and so I called them after one of our AC units went on the fritz.  I called and they quickly scheduled an appointment.  They efficiently diagnosed the problems (it was more than one) and promptly replaced the defective items.  The technician explained the problems, gave us options and their replacement and work comes with a one-year warranty.  I was very impressed with this company and so I will be scheduling periodic maintenance checks with them as well.  I highly recommend them!

    - Drew B.

  • They did not disappoint
    JAK Services was highly rated online (on yelp) and so I decided to give them a shot. They did not disappoint, they were efficient, knowledgeable, professional and provided a reasonable estimate for a new HVAC system. They sell American Standard which is one of the best A/C brands and offer many options, which, David the owner, walked me through. We discussed problem issues and we got a fair price and brand new American Standard equipment and unit including zoning and hi-tech digital thermostats to keep all areas of the house very comfortable. David was very patient and attentive throughout the whole process regarding technical questions and general advice. I recommend to anyone looking for a new HVAC system to contact JAK Services!

    - Michelle D.

  • Exactly what I needed and then some!
    I set up an appointment with JAK Services in order to take care of a few small projects and to ask some questions about future larger projects.  Dave came out and knocked out the service I needed quickly and then spent the time my wife and I needed to go over all of our questions as well as give us some recommendations on other service providers for projects around the house.  Exactly what I needed and then some!  Thanks

    - Scott C.

  • This company is amazing.
    Wow. This company is amazing... Our air conditioner/heater unit went out just before the Thanksgiving holiday, Jaks was great at coming out and getting it fixed the same day We called in.. Very professional company I would highly recommend then!

    - Tiffany T.

  • That is the kind of company that I want to do business with.
    I thought I had a heating issue. I called and was given an appointment later the same day. I was informed of the time the technician (Kyle) would arrive and then he called me as well. Kyle checked the system thoroughly and kept me informed of the progress. After a couple of hours, he determined that the electrical panel I had replaced did not have an adequate breaker installed (the other folks missed it when they installed the power panel). Rather than charge me for a larger breaker and moving on, The owner (David) suggested I call the folks who changed the panel out and see if they would repair it. He told me that if someone had made an error on his team he would want the chance to make it right. That is the kind of company that I want to do business with. I have found my new HVAC/Electrical company in JAK Services. I got an email today letting me know that they do appliance repair now also. If I have any issues they are who I will call. Thanks, JAK!

    - Brad F.

  • The work was done quickly and without any issues
    Originally I was looking for an electrician to install extra outlets to go behind our flat panel tv (to conceal power cord) and in a bedroom closet. (We were relocating our audio-video equipment to a closet to save space)  After I submitted my request David promptly called and answered all my questions and gave me a rough quote for the services.  I scheduled an appointment for him to come by and he gave me a firm quote that was near to the guesstimate given over the phone.  We scheduled a time to do the work and I couldn't be more pleased.  The work was done quickly and without any issues, and David cleaned up any debris from the installation.

    BUT that's not all.  I was also having some cooling issues, and we were being serviced by another company.  Prior to the issue, we were having issues keeping the back of our house cool.  The company we had said there were no issues.  At the time I didn't realize that JAKS was also a heating and AC company, David asked a few questions and asked if he could take a look at our unit.  We went into the attic and within a few seconds, he was able to tell me why the back of the house wasn't getting cooled down.  David was very detailed in his explanation and answered any questions I had.  He was also completely honest.  He didn't charge me to look at our system and in this day and age that impressed me to the point that I am switching over to JAKS when our winter service has concluded with the other AC/heating company.

    I STRONGLY recommend JAKS for any AC/Heating and electrical needs!!!

    - Clarence S.

  • Justin was very knowledgeable
    Today we had our routine maintenance and unfortunately, we had some problems with our unit. However, Justin was very knowledgeable and was able to give us options on how to best approach the matter at hand. Plus he was very courteous! Overall, I would highly recommend Jaks Services.

    - Wayne B.

  • Well pleased with service
    JAK services set a timely appointment to inspect my furnace that was not working. David arrived ahead of time to get home heating in minutes. He then took the time to explain the problem. Well pleased with service and definitely would use it again in the future.

    - Harlin H.